Legal notice

BUSINESS INFORMATION

This website and online store are operated by:

Business Name: M€M Vellora
Location: Lahore, Pakistan
Email: memvellora@gmail.com

M€M Vellora operates this website for the purpose of displaying and selling products, processing orders, providing customer support, and communicating information relating to our products and services.

WEBSITE OPERATOR

M€M Vellora is responsible for the operation and management of this online store.

Our ecommerce store is powered by Shopify, which provides the technology and infrastructure used to operate the website.

Purchases made through this website are transactions directly between the customer and M€M Vellora.

WEBSITE INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, product information, prices, availability, photographs, descriptions, promotions, delivery information, and other website content may occasionally contain errors or may change without prior notice.

We reserve the right to correct errors, update information, change product details, adjust availability, or discontinue products where reasonably necessary.

PRODUCT IMAGES AND APPEARANCE

We make reasonable efforts to display our products as accurately as possible.

However, product colors, finishes, stones, textures, shine, and other visual details may appear slightly different depending on factors such as:

Screen or device settings
Lighting conditions
Photography
Display quality
Normal product or manufacturing variations

Minor differences in appearance do not necessarily mean that a product is defective.

PRICING AND AVAILABILITY

Product prices and availability may change without prior notice.

If an obvious pricing, stock, or website error affects an order, M€M Vellora reserves the right to correct the information and, where necessary, contact the customer regarding the affected order.

Promotions, discounts, vouchers, and special offers may be subject to separate conditions and availability.

INTELLECTUAL PROPERTY

Unless otherwise stated, content available on this website, including the M€M Vellora name, logo, branding, product photographs, designs, graphics, text, website layout, and other original materials, is owned by or licensed to M€M Vellora.

Website content may not be copied, reproduced, distributed, modified, republished, sold, or used for commercial purposes without prior written permission from M€M Vellora, except where permitted by applicable law.

Any third-party trademarks, names, logos, or other intellectual property remain the property of their respective owners.

THIRD-PARTY SERVICES

Our website may use services provided by third parties, including Shopify, courier and delivery providers, communication platforms, analytics providers, marketing services, and other technology providers.

M€M Vellora does not control independent third-party websites, platforms, services, policies, or content.

Customers should review the applicable terms and privacy policies of third-party services where relevant.

WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, access to the website may occasionally be interrupted due to maintenance, technical issues, updates, service-provider problems, internet disruptions, or circumstances outside our reasonable control.

We do not guarantee uninterrupted or error-free access to the website at all times.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, M€M Vellora will not be responsible for indirect, incidental, or consequential losses arising solely from technical interruptions, temporary website unavailability, unauthorized misuse of the website, or circumstances outside our reasonable control.

Nothing in this Legal Notice is intended to exclude or limit any customer right, remedy, or liability that cannot legally be excluded or limited.

CUSTOMER RESPONSIBILITIES

Customers are responsible for providing accurate and complete information when placing an order, including:

Customer name
Contact number
Delivery address
Postal code where required
Other information reasonably necessary to process and deliver the order

Customers should ensure that their contact and delivery details are correct before completing an order.

Customers should also review our:

Terms of Service
Shipping Policy
Return & Refund Policy
Privacy Policy

before placing an order.

ORDERS AND DELIVERY

Orders placed through our website are subject to availability, verification, and the terms stated in our applicable store policies.

Delivery availability, charges, estimated delivery times, Cash on Delivery requirements, failed-delivery rules, and related conditions are explained in our Shipping Policy.

Returns, exchanges, damaged-item claims, and refunds are governed by our Return & Refund Policy.

PRIVACY

Personal information collected through this website is handled in accordance with our Privacy Policy.

Our website is powered by Shopify, and certain information may also be processed by Shopify and other service providers necessary to operate the store and fulfil customer orders.

GOVERNING LAW

This Legal Notice and the use of our Services are governed by and interpreted in accordance with the applicable laws of Pakistan.

Any dispute relating to this website or our Services will be handled in accordance with applicable law and, where appropriate, by the competent courts of Pakistan.

CHANGES TO THIS LEGAL NOTICE

M€M Vellora may update this Legal Notice from time to time to reflect changes in our business, website, products, policies, services, technology, or applicable requirements.

The most recent version published on our website will apply from its effective date.